Get advice

All our advice services are currently being delivered over the phone or online.

If you can't find the advice you need on our website please email or call:

0300 330 1025 (Leicester residents)

0300 3302 111 (Leicestershire residents)

Lines are open 9am – 4.30pm Monday to Friday.

Specialist advice: Consumer advice: 03454 040506

• Care Choices Leicestershire Directory

An independent publication to help those looking for care and support in Leicestershire.

• Dementia UK: 0800 888 6678

What is Dementia? Help, information and support

• Help to Claim: 0800 1448444

Help for anyone to claim Universal Credit

• Macmillan Advice: 0300 4568400

Benefits advice for people who have been diagnosed with cancer and their families or carers.

• Mesothelioma Advice: 0800 169 2409

Benefits and compensation advice for people with asbestos cancer and their families or carers

• Money Advice: 0116 4647239

Specialist debt advice for residents of Leicestershire county only.

• Pension Wise: 0800 1383944

Advice for over-50s about ways to take money from your pension

Information on Education, Libraries, Adult Social Care and Childrens services for the County

Seek help in arranging transport to vaccination appointments.

Universal Credit Guide

For information on inspections for schools, colleges, nurseries and childminding services

GOV.UK - The new place to find government services and information replacing Directgov and Business Link - Simpler, clearer, faster.
This is the Official site for UK Government giving information on a range of topics including benefits, employment, passports, driving licenses and education and learning.

Official Web site for the NHS 24 hour telephone helpline, NHS Direct. Information about health problems. How to keep healthy. Advice on when to call for help

Information about the Samaritans including contact numbers.

Details for the Leicester Branch of the Samaritans including details of their drop in service.

Official site. Includes an interactive roadmap providing information on roadworks and expected delays.