Do you need support to make a new Universal Credit claim? Citizens Advice can help.

Our advisers can support you through the process - from checking Universal Credit is right for you all the way to getting your first full payment.

Easy Access to the Help to Claim service
Leicestershire & Northamptonshire
Help to Claim referrals can be made easily by:
📞 Calling 0800 144 8444
This is the national number for Help to Claim - call free Monday-Friday 8am-6pm
⌨ Go to https://citizensadviceleicestershire.org/
get-advice/helptoclaim/
The request will appear directly in the local project team in box
Web chat at www.citizensadvice.org.uk/helptoclaim
A Help to Claim adviser will talk through the process of completing the form in real
time - available Monday-Friday 8am-6pm
⌨ email us at Helptoclaim@citizensadviceleicestershire.org
The request will appear directly in the local project team in box.